Cancellation policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. 
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you cannot cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Cancellation of regular orders
If you purchase a product and realize you have made a mistake in your item (size, quantity, etc) you should immediately contact us with your change or cancel request if the order has not been fulfilled.  Once the order has been fulfilled it is no longer possible to request cancellations or changes to your order.  Contact info is as follows: email paradigmshiftsports@gmail.com or call 403-852-2897